Last Updated on January 9, 2023 by Jaron Davis
Please note
This article has been written by AI and may contain inaccuracies.
When it comes to choosing a phone system for a large company, there are several options to consider. One option is to go with an on-premises system such as Cisco Call Manager or Skype for Business. These systems are installed and maintained on the company’s own servers, and offer a range of features and capabilities.
However, in recent years, there has been a shift towards cloud-based phone systems such as Zoom Phone, WebEx, or Microsoft Teams Phone. These systems are hosted in the cloud, and can be accessed from anywhere with an internet connection.
Advantages of Cloud-Based Phone Systems
- Flexibility: With a cloud-based phone system, employees can access their phone system from any device, anywhere in the world. This is especially useful for companies with remote workers or employees who frequently travel.
- Scalability: Cloud-based phone systems are scalable, which means that they can easily grow with the needs of the company. This is especially important for businesses that are expanding or experiencing rapid growth.
- Cost savings: Cloud-based phone systems can be more cost-effective than on-premises systems, as there is no need to purchase and maintain expensive hardware.
Disadvantages of Cloud-Based Phone Systems
- Internet connectivity: Cloud-based phone systems rely on internet connectivity. If the internet goes down, the phone system will not work. This can be especially critical for industries such as healthcare, where reliable communication is essential.
- Security: While most cloud-based phone systems have robust security measures in place, there is always the risk of a data breach or other security incident. This is something that companies in sensitive industries, such as finance or government, need to carefully consider.
Considerations for Critical Industries
For companies in critical industries such as healthcare, it is especially important to carefully consider resiliency requirements when choosing a phone system. A reliable phone system is essential for communication within the organization and with patients.
Final Thoughts
Overall, the decision to migrate from an on-premises phone system to a cloud-based system is not one to be taken lightly. It’s important to carefully weigh the advantages and disadvantages, and to consider the specific needs and requirements of the company and its industry. With careful planning and consideration, a cloud-based phone system can be a valuable asset for any business.