If you read nothing else, follow this link and vote for me! First off, a quick shout out to all of you for following my blog. Thank you, thank you,…
The discovery Did you know that the new Cisco 8800 series SIP phones don't support handset monitoring? It's crazy! And it's true! So about a week ago I got the…
In case you missed it, last month Cisco announced a security flaw in almost all versions of Cisco Jabber that exposes Jabber uses to attack via executable code in a…
This brief discussion is going to show you how to troubleshoot Jabber login problems using the Jabber Problem Reporting Tool. I'm not going to go in-depth on how Jabber searches…
About a year ago I compared and contrasted different SFTP options for backing up your Cisco Collaboration Infrastructure. At some point after that I learned that Windows Server 2019 integrated…
One of the more fun projects I've had recently was setting up Informacast Advanced. Informacast is a great solution for emergency communications. Based in Wisconsin, Informacast boasts an impressive platform…
Key Terminology VOIP: Voice over Internet ProtocolPBX: Private Branch ExchangePSTN: Public Switched Telephony NetworkITSP: Internet Telephony Service ProviderSIP: Session Initiation ProtocolSCCP: Skinny Client Control ProtocolMGCP: Media Gateway Control ProtocolURI: Uniformed…
The basics A few days ago, on July 17th, 2020, the Federal Communications Commission published a new order, FCC 20-100, requiring all phone providers implement 988 as a new emergency…
I've had a lot of issues lately with the CNAM (aka Caller ID Name) going out from my phone system. People are complaining that they didn't answer phone calls because…